Payment

I accept Paypal for UK and International Customers. This allows the use of most major credit cards, a bank account or your Paypal balance.

Shipping

I aim to ship within 1 to 3 days after receipt of cleared payment. Shipping within the UK is by first class post. Should you require guaranteed next day delivery please contact me, this would normally incur an extra charge.

Refunds and Exchanges

If you are not satisfied with your purchase please contact me within 3 days of receipt. Please return it, undamaged, in the original packing within 7 days of receipt. I offer a full refund or replacement (less shipping fees), provided it arrives back with me in the original condition. Please be aware that I am unable to exchange or refund earrings due to hygiene reasons.

When returning an item please include a copy of the invoice or a detailed list of the names of products purchased. Until the item reaches me it remains your responsibility. Please use a postal service which will insure you for the value of the items. This does not affect your statutory rights.

Additional Policies and FAQs

I aim to represent each item for sale as accurately as possible regarding detailed descriptions, measurements and photography. Every effort is made to provide you with images which represent the products correctly. Please be aware that colours of actual products may differ slightly from on-screen colours, as monitor settings vary from computer to computer. Glass beads can last a lifetime and beyond if treated with care but please remember, they are made of glass! Should any glass beads become cracked or damaged please discard as injury may result.

 Always keep glass beads out of the reach of small children.

All transactions are subject to UK law